Why Your People Are Hiding the Very Things You Say You Want
This is the part leaders often miss: hidden AI use is not only a technology problem. It is trust data.
When people hide how the work is actually getting done, the better question is not “why are employees being difficult?”
It is: “what have they learned is unsafe, pointless, or punished to say out loud?”
Policy matters. But culture decides whether the truth reaches the room.
Thank you for the comment. And indeed. Culture and workplace cultural norms will always dictate what is said.
This is the part leaders often miss: hidden AI use is not only a technology problem. It is trust data.
When people hide how the work is actually getting done, the better question is not “why are employees being difficult?”
It is: “what have they learned is unsafe, pointless, or punished to say out loud?”
Policy matters. But culture decides whether the truth reaches the room.
Thank you for the comment. And indeed. Culture and workplace cultural norms will always dictate what is said.